Customer Service

Special Book Orders

If we do not carry a title that you require, we can special order the book for you as long as it is currently in print.

  • How to order: Email us your book request at online@yuyi.com.sg with the book title, author, or ISBN.

School Selection & Library Services

We work closely with schools and educators to provide tailored book recommendations and full library services. For inquiries or procurement requests, please reach out to us at online@yuyi.com.sg.

  • Curated Recommendations: Share your reading lists, age groups, or thematic requirements with us for personalized book suggestions.
  • Library Procurement: We support bulk purchasing and library stock supply for primary, secondary, and tertiary institutions.

Book Vouchers

Looking for a gift but unsure what title to choose? Our Book Vouchers are the perfect solution!

  • Available Denominations: S$10, S$20, S$50, S$100
  • Where to Purchase & Redeem: Available for purchase and redemption both online at yuyi.com.sg and at our physical bookstore.

General Customer Support

Have questions about an order, shipping, or general store inquiries? Reach out to our team:

  • Email: online@yuyi.com.sg
  • Phone: +65 6336 5222
  • WhatsApp (Text only): +65 8095 5918
  • Store Address: 231 Bain Street, #03-07 / #03-11 / #02-15 Bras Basah Complex, Singapore 180231
  • Opening Hours:
    • Monday – Thursday: 10:30am – 6:30pm
    • Friday & Saturday: 10:30am – 7:00pm
    • Sunday & Public Holidays: 11:00am – 6:00pm